Small to midsized enterprises consistently rank integration of the Web with other business applications as one of the most pressing challenges they face. SAP has addressed this need through SAP® Business One Web CRM, an online package that extends the reach of SAP® Business One CRM functionality through a Web-based interface. SAP® Business One Web CRM leverages the power of the Web to enable your distributed sales and service teams to stay connected and focused. Promoting a customer centric approach, SAP® Business One Web CRM will provide a 360 degree view of your clients and potential clients, which is accessible by your field sales and service employees at all times. With SAP® Business One Web CRM, you will be empowered to build more profitable customer relationships, while synchronizing all information back into SAP® Business One. By leveraging SAP® Business One custom data through Web CRM, you will reap the benefits of fast delivery of service requests and full account management functionality for your field staff.